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idassa · 11-19-2008, 22:17

As in Subject when I allow "Receive calls from any phone" everything works fine ... but when I set on "Receive calls only from" i.e. my mobile phone number, SIM card in Mobigater rejects me with history log:

11/19/2008 18:00:30 Place CALL to:
11/19/2008 18:05:38 CALL from number: +CLIP:
11/19/2008 18:05:39 CALL in Progress...
11/19/2008 18:05:45 Place CALL to: echo123
11/19/2008 18:06:19 CALL Finished
11/19/2008 18:15:16 CALL from number: +CLIP:
11/19/2008 18:15:17 Unauthorized CALL!

What could be the problem ? Please, help ! This way anyone who knows my Mobigater SIM number can use it Nono

!

**MobiGater** · 11-20-2008, 12:19

What is the version of software you are using (Help >About)?
What is your country and mobile operator?

Stop MG software.
Download this program.
Start it, select COM port of the MobiGater and press [Connect].
Plece call from your mobile to MG SIM card.
Wait 3-4 rings.
Close call (from your phone).
Press [Disconnect]
Copy and send all info from the software to mail: support@mobigater.com

idassa · (This post was last modified: 11-23-2008 23:06 by idassa.)

(11-20-2008 12:19)MobiGater Wrote:
What is the version of software you are using (Help >About)?
What is your country and mobile operator?

Stop MG software.
Download this program.
Start it, select COM port of the MobiGater and press [Connect].
Plece call from your mobile to MG SIM card.
Wait 3-4 rings.
Close call (from your phone).
Press [Disconnect]
Copy and send all info from the software to mail: support@mobigater.com

1 .My version is Mobigater 3.0.24.c, country Croatia, and mobile operator is VIPnet.

2. I did the procedure described above, but still no change:

Received: 351525019539957

OK
my Mobigater is connected on COM21
3. My Mobigater is Mobigater PRO EAN 3800202093773

4. I restarted PC and tried to call my SIM from land line in Receive calls only from: mode and Mobigater responded OK, but when I try to do it from my cell phone which number is in VPN as SIM card in Mobigater I have same situation ... Unauthorized CALL!

Is it possible that Mobigater rejects calls from SIM cards ( other cell phone numbers ) if they are in VPN network ? If so, why does Mobigater accepts calls from VPN numbers when set in Receive calls from anyone mode ???

Waiting for your further instructions. Thank you !

**MobiGater** · 11-24-2008, 12:13

I request some info in my previous post and you gave me only part of it.
Please give me the rest of the info in order to help you. When you connected with the program (you download) and then made call from your mobile to MG - there must be additional lines under: "Received: 351525019539957"

idassa · 11-24-2008, 14:04

(11-24-2008 12:13)MobiGater Wrote: I request some info in my previous post and you gave me only part of it.
Please give me the rest of the info in order to help you. When you connected with the program (you download) and then made call from your mobile to MG - there must be additional lines under: "Received: 351525019539957"

I'm sorry but that was all I got ...

**MobiGater** · 11-24-2008, 14:41

Is your MG SIM card have a PIN code request?

idassa · (This post was last modified: 11-24-2008 18:18 by idassa.)

(11-24-2008 14:41)MobiGater Wrote: Is your MG SIM card have a PIN code request?

Yes, and PIN is accepted by MG all right !

And now I have also another problem, MG does not communicate with my Sype anymore ... :( ... and it all worked before ...

Just sent you PM with data from com32.exe ... :)

**MobiGater** · 11-25-2008, 11:59

Ok, same procedure:

Stop MobiGater software.
Start COM32 program, select COM port of the MobiGater and press [Connect].
On the empty line (at the bottom) write:
AT+CPIN="xxxx"
and press [Send]
(xxxx is your SIM card PIN
Plece call from your mobile to MG SIM card.
Wait 3-4 rings.
Close call (from your phone).
Press [Disconnect]
Copy and send all info from the software to mail: support@mobigater.com

idassa · (This post was last modified: 11-26-2008 01:54 by idassa.)

(11-25-2008 11:59)MobiGater Wrote: Ok, same procedure:

Stop MobiGater software.
Start COM32 program, select COM port of the MobiGater and press [Connect].
On the empty line (at the bottom) write:
AT+CPIN="xxxx"
and press [Send]
(xxxx is your SIM card PIN
Plece call from your mobile to MG SIM card.
Wait 3-4 rings.
Close call (from your phone).
Press [Disconnect]
Copy and send all info from the software to mail: support@mobigater.com

OK. All data I've sent to you via PM ... com port OK, SIM card PIN recognized ... my MG software works again with my Skype but still cannot use mode " receive calls only from " :-(

**MobiGater** · 11-26-2008, 12:24

Again.After you send AT+CPIN="your PIN code"
Did you call from your mobile phone to number number of the SIM card inside MobiGater Device and wait to hear 3 or 4 "rings" (or "phone is off") on your mobile phone speaker.
Then close the call from your mobile and SEND info from the program to mail.

This will NOT solve your problem, but will help us to give you a solution.